DeepSeek API Outage on October 15, 2026: Full Refund of 7 Days' Usage as Credit

Key Info

DeepSeek reported that its API service system experienced a failure between 8:11 and 13:04 Beijing Time on October 15, 2026, during which the API could not function properly. The company apologized, said it launched an investigation and rectification focused on service stability, and reviewed and eliminated single points of dependency.

Highlights

• Outage window: 8:11–13:04 Beijing Time on October 15, 2026.
• DeepSeek says it reviewed and eliminated single points of dependency to prevent recurrence.
• Compensation: full refund of usage consumed within 7 days (Oct 8–14) as credit.
• The credit is deposited automatically, with API billing details following.