Key Info

DoorDash introduced a text-message-based ordering assistant that lets customers place orders simply by texting, without any app setup.

Highlights

  • The assistant is proactive and learns from a customer's repeat orders over time
  • It helps surface the best deals and new restaurants
  • Users can ask it to reorder their usual in one message
  • It can be added to a group text to collect everyone's orders at once
  • Requires no extra setup beyond sending a text