Key Info
OpenAI has opened a beta of Businesses in ChatGPT, allowing eligible businesses to claim their business, manage their information, and get engagement insights, with the option to publish a Business Agent that answers customer questions.
Highlights
- Business Agent conversations are clearly labeled and kept separate from ChatGPT's independent answers.
- Business Hub lets verified businesses create a Business Agent, update details, and add product feeds with current pricing and availability.
- Businesses get aggregated insights on mentions, website clicks, and common conversation topics where they are cited.
- OpenAI says it does not share people's conversations or Business Agent chats with businesses.
- Business Agents are available to eligible ecommerce and online service businesses in the U.S.; claiming a business in Business Hub is open to eligible businesses wherever ChatGPT is available.
