Key Info
OpenAI said it identified approximately 40,000 accounts where the usage limits applied did not correspond to the plan users had actually selected, causing usage to drain faster than expected over the weekend. The company has corrected the issue and will add credits to affected accounts.
Highlights
- About 40,000 accounts were affected by the usage-limit inconsistency
- The applied limits did not match users' actual selected plans
- OpenAI says the issue has been corrected
- Affected users are being contacted individually and will receive credits